Fitness Marketing
Have you ever thought about applying project management strategies to
fitness marketing. Unfortunately, many marketing efforts by health
clubs and personal trainers are disjointed. They offer a special here
and there or introduce a new exercise program, but there is no plan.
Fitness Marketing Success Through Project Management
You see it all the time – a banner hanging on a fitness center
proclaiming a membership special has started. That banner is their
‘marketing program’. Yet if you spoke with the manager, the chances are
that he or she could not tell you how many potential customers were
reached with the banner or how many new customers joined the center as
a result of reading it.
This is just a small example of how an untargeted marketing program can
be a virtual waste of time. Fitness marketing should be all about
results and how to zero in on getting those results. In other words,
fitness marketing needs to be treated like a project with defined
goals, steps and accountability.
If this sounds serious…that’s good! You can waste a lot of money,
effort and time sending out emails to the wrong people, hanging banners
no one reads, or offering programs no one wants. Untargeted marketing
activities occur because no one questions whether they are even worth
doing, so it shouldn’t be a surprise that many of those activities fail
to produce results.
Is It Worth It?
It’s amazing how one little question can start a whole process. Once
you recognize the need for fitness marketing, you have to determine
which of the many possible activities will work for you. There is a
long list of possibilities including email and social media campaigns,
seminars, group classes, radio ads, online link campaigns, fliers and
newsletters and so much more.
You can’t do everything but you can create a healthy mix of marketing
tools that produce results. With a project management approach to
fitness marketing, you first ask yourself if each marketing tool is
worth doing in your particular circumstances. The you proceed through
orderly steps to implement the marketing program and track the results.
In the Know
With this kind of approach, you would know if that banner is working to
find new customers because you would be asking people who walk in the
door and recording the results! Project management includes certain
phases that guide you through the development of an effective marketing
program.
- Determine what is worth doing and what you expect the
activity to accomplish
- Define your goals and then measure progress against those
goals
- Plan the scope of your marketing program and establish a
time frame
- Create a reasonable budget
- Monitor the activities
- Adapt the program based on actual results
Project management is about results and accountability so you know if
your efforts and money are being placed wisely. Random acts of fitness
marketing usually don’t produce many results. You need to approach
fitness marketing like a professional.
By the way, you are not locked in during this process either. Being
adaptable is important. If you discover a particular effort is not
producing new customers, then you can amend the plan. But here is the
important point: You will know for a fact if it is or is not working!
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